TERMS & CONDITIONS: Live As Local
Welcome to Live As Local! By booking any of our experiences (Audio Tours, Food Walks, or Cooking Classes), you agree to the following terms. Our goal is to ensure a safe, fun, and authentic Athenian experience for everyone.
1. Booking & Access
Audio Tours (VoiceMap):
Your booking provides a unique access code for one device. You are responsible for having a charged smartphone and internet access to download the tour.
Live Experiences:
A booking is confirmed only after full payment and receipt of our confirmation email.
2. Cancellation & Refund Policy
We understand that travel plans change. Here is how we handle refunds:
Audio Tours:
Once an access code has been activated or the tour has started, no refunds can be issued.
Cooking Classes (Sunday Experience):
More than 24 hours notice: Full refund
Less than 24 hours or no-show: No refund
Food Walks:
More than 24 hours notice: Full refund
Less than 24 hours or no-show: No refund
Rescheduling may be offered depending on availability.
3. Deadlines & Punctuality
Cooking Class Deadline:
Online bookings close at 10:00 AM on the day of the experience.
Arrival:
Please arrive on time. For cooking classes, arrival earlier than 5 minutes before the start time (13:30) is not recommended.
Late arrivals may miss part of the experience and cannot be refunded.
4. Health, Allergies & Safety
Allergies:
Guests must inform us of any dietary needs or allergies at least 24 hours in advance.
Alcohol:
Some experiences include alcohol. Guests are responsible for their own consumption.
Personal Safety:
You are responsible for your own safety during all experiences.
Liability:
Live As Local is not liable for accidents, injuries, delays, or loss of personal belongings.
5. Respect the Neighborhood
Our experiences take place in real neighborhoods.
Please:
Respect residents and private property
Keep noise levels low
Leave no trash behind
And yes — respect the local cats 🐾
6. Intellectual Property
All stories, riddles, routes, and recipes are the intellectual property of Live As Local.
Recording, copying, or sharing content without permission is not allowed.
7. Changes, Minimum Participants & Force Majeure
We reserve the right to modify routes, locations, or timing if necessary.
Experiences may require a minimum number of participants. If this is not met, we may offer rescheduling or a full refund.
We are not responsible for cancellations or changes due to events beyond our control (e.g. weather, strikes, or other unforeseen circumstances).
